This is a feedback from 3 different customers (2 of them using SMA-SM and one using SMAX). If the end user is using small sized screen they only see the first 2 lines of categories on Service Portal screen. If there are more than 6 categories, they have to scroll down to see the rest. If there are many categories it is unavoidable but if there are less than e.g. 12, they should be able to see them at once without scrolling for a better user experience. According to our own experience, many Customer's service catalog have 5 to 10 main categories. So, reducing the size of the boxes or giving an configurable option to change size, would be good for a better user experience.