Idea ID: 2811145

Service Manager - Real Time Reporting for End Users on Ess.do

Status : Waiting for Votes
Waiting for Votes
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11 months ago

Real time reporting module is used for end business users demand management.
End users need to have access from end user portal (ess.do) to the pre-defined dashboards in order to prioritize the ongoing changes, check the current status and perform the required actions from their side.
Currently the detected issue doesn’t allow end business users to use this feature and consequently it implies a poor efficiency of the demand management process.

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