Idea ID: 2765627

SLA Next target date/Due-by date

Status : Waiting for Votes
over 1 year ago

Hi Expert , 


Currently SMAX takes upto to 30 seconds to 1 min to display the SLA target date details on  UI .

This refresh has been operated by cronjob,This cronjob is designed to trigger with 1min interval 

Request to make the design to refresh the details immediately . Many customer have reported this and it will be really beneficial to know the SLA target date immediatly rather than refreshing the screen or waiting for 30sec~1 minutes