Idea ID: 1686131

SM Smart Search Query Form

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over 2 years ago

Currently Smart Search is awesome, but is very user unfriendly.  Please provide a normal, 'for non-geeks" query search form to allow users to filter on various fields - you know....the kind of search forms used for virtually every search engine in the world - Except MF Smart Search.

Seriously, Smart Search is AWESOME tool, with an absolute atrocious user front end.  How could HPE/MF spend so many billions on purching this tool from Autonomy, they provide it to users with such a user interface that sucks so badly?

 

Thanks

Stacy Whetzell

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SMA-SM
Parents
  • We need common and configurable Search Forms, similar to what are used all throughout Service Manager (except there are none for Smart Search).

    See the format names:

    "total.device.view" OOTB since 10/15/2001 by "FALCON" when searching for CIs.

    "probsum" OOTB since 11/07/00 updated by lisa when searching for Incidents.

    SM is full of very useful Search Forms.  Practically all of them are better than what is offered by Smart Search.

    Stacy

     

     

     

Comment
  • We need common and configurable Search Forms, similar to what are used all throughout Service Manager (except there are none for Smart Search).

    See the format names:

    "total.device.view" OOTB since 10/15/2001 by "FALCON" when searching for CIs.

    "probsum" OOTB since 11/07/00 updated by lisa when searching for Incidents.

    SM is full of very useful Search Forms.  Practically all of them are better than what is offered by Smart Search.

    Stacy

     

     

     

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