Idea ID: 2826116

SMA-SM 2020.20 - make the link "Create a standard support request" configurable

Status : Waiting for Votes
Waiting for Votes
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9 months ago

If you click the "Virtual Agent" and type anything in the following fied, another field appears with the possibillity to open a new request through the link "Create a standard support request".

This link is currently not freely configurable. Only a standard request is opened directly.
Here it would be advantageous to link directly to "Offerings" or to go into categories.