BRIEFLY DESCRIBE YOUR IDEA
QR code or Tag recognition when close an Incident from a mobile device.
When an incident has been fixed in a data center, the person, to close the incident, have just to point the server tag/bar/code with the mobile device and close one or all related incident(s)
WHY IS THIS IMPORTANT? (WHEN USED, BY WHICH ROLE, FOR WHAT BENEFIT)
Save time for people fixing incident
SEPARATE FROM *WHAT* THE IDEA IS ABOUT, DO YOU HAVE THOUGHTS ON *HOW* IS COULD BE DESIGNED?