Idea ID: 2699813

SMAX - 201902: Avarage time from seconds to minutes

Status : Waiting for Votes
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over 1 year ago

Dear RnD,
we created a Report in SMAX to calculate and display the avarage time of take on of a ticket (from creation to work in progres).
In the graphic, the avarage time is displayed in seconds, not the best unit of measure in this contests (see attachment), when we would like to have in minutes.
Thank you.
Vincenzo
Nexi