Idea ID: 2698879

SMAX - 201902: Display of Service Id and related Incident Id in same view-chart

Status : Waiting for Votes
over 1 year ago

Dear Community,
in order to facilitate governance of service, we would like to display in same view-chart all the "chain" of ticket correlated.
For example, when I have an IT Support Request with id number 123, and I open an Incident related with id 456, I would like to see both id in same view-chart (see attachment).