Idea ID: 2833424

SMAX - be able to switch between 2 tenants associated to different accounts with Single Sign On

Status : Waiting for Votes
Waiting for Votes
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8 months ago

With the new tenancy model since SMAX 2020.05, we can only have 1 tenant in 1 account. The relationship between accounts and tenants is 1:1.

Clients having more than one tenant, are not able to switch from one tenant to another under the same browser when they are already logged in through Company SSO in one of the tenants. Today, the only way to do this is to change the domain assigned to every tenant.

Expected behavior:

Be able to switch between tenants associated with different SMAX accounts through company SSO without applying a custom domain to the tenant.

Clients must be able to switch between tenants using the standard URL or with a subdomain Tenant customized URL.