Idea ID: 2822073

SMAX: Creation of 2 transitions (automatic and manual) between 2 phases is needed

Status : Duplicate
9 months ago

It is not possible to create 2 transitions with the same direction between the same 2 workflow phases .
Some out of the box workflows have 2 transitions (= 1 manual , 1 automatic ). So there is obviously no
reason to disable creating a manual and a automatic transition with the same direction between the same
2 workflow phases for customers

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  • Thanks for submitting your idea! It looks like this is a duplicate with this one /it_ops_mgt/itsm/i/sma-x-ideas/more-than-one-transition-between-phases. We are closing this idea; please add your comments and vote to the duplicate.