Idea ID: 1687244

SMAX Mobile App should use Android and IOS authentication capabilities

Status : Declined
over 2 years ago


My idea is for the Service Portal Mobile app to be able to use the built in authentication capabilities of the phones. It should use finger-print or simple pin features, like most mobile apps.




  • Thank you for your idea. At this time, your idea hasn’t received enough community support and doesn’t align with our priorities so we are closing this idea. But we may review this again in the future. Thank you for your support and continue posting & voting on ideas to help make our products better.

  • Thank you for sharing your idea! It’s open for comments and kudos, and we’re looking forward to input from the community. Once there is enough community traction, it will be further reviewed by the product team.

     many companies use SAML for authentication into the portal and mobile app. Is this for non-SAML company or another use case?