Idea ID: 1687245

SMAX mobile App should use Geographic reference features

Status : Declined
over 2 years ago

Hello,

 

My idea is that the SMAX Service Portal App should take advantage of the phone capabilities like Geo-reference in order to be able to find the location of the submitter.

 

Regards

Jaime

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SMAX
Parents
  • Related to this, I like the idea of the app knowing both where the users and agents are, so that if a user raised a request and the agent happened to be temporarily at that site or location, it could alert them to this.

    That to me is something immediately useful in using this information. Similarly, as our users roam between sites, it might be helpful to know they are not at their usual site when they raise the request if it needs immediate attention.

Comment
  • Related to this, I like the idea of the app knowing both where the users and agents are, so that if a user raised a request and the agent happened to be temporarily at that site or location, it could alert them to this.

    That to me is something immediately useful in using this information. Similarly, as our users roam between sites, it might be helpful to know they are not at their usual site when they raise the request if it needs immediate attention.

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