Idea ID: 2807060

SMAX: The transition from Self-Service Portal to the Agent Interface should redirect to the homepage

Status : Waiting for Votes
11 months ago

In SMAX you could edit your own Page preferences and choose a Homepage (see ProfilePreferences.png).

The Default is Dashboard.

If you log on to the system with this link https://<URL>/saw?TENANTID=<tenantid>  or pressing the "Home Button" (see HomeButton.png), you will redirect to your chosen Homepage.

But if you are in the Self-Service Portal and open there the Agent Interface (see Portal2AgenInterface.png) the redirect is hard coded to dashboard and not to the user's chosen homepage.