Idea ID: 2796637

<SMAX> To open ticket via email integration when attachment is more than 2M

Status : Waiting for Votes
over 1 year ago

Customer is using email integration to open tickets in SMAX.

When the email including attachments is more than 2M, it is not able to open ticket.

Error notification as below is sent to end user.

238515146.jpg

Is it possible to allow customer to configure the limitation of email size?

Thank you, 

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