Idea ID: 2683002

SMAX updating the uCMDB

Status : Delivered
over 1 year ago

Hello,

We are currently in the stage of mapping and full integrating the uCMDB with SMAX for the customer.

As we have seeing the ability of SMAX to be able to make REST API calls to other systems (Jira), we would like to have this functionality for the uCMDB as well.

In particularly we want to be able from an automatic task in the task plan, to be able to use the REST API business rule in order to update the uCMDB automatically.

Our goal would be to make SMAX more automatic and we could use this functionality for change management but also for specific offerings in order to save time for the customer, by automatically updating the uCMDB.

So we want to use REST API business rule from automatic tasks, in order to update the uCMDB.

Thank you,

George Kourtzis

  • This idea has been implemented in product release SMAX 2020.05. Check out the release notes for details. Thanks to all of our contributors for helping us continue to improve our products!

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  • Hi Roberto,

    thank you for the response.

    We will try to implement it, but we are eager to use the on-the-fly integration.

    Thanks.

    George 

  • Hi George,

    it's what we are doing for one of our italian customer.

    We check that hostname entered in SMAX is unique using REST APi calling /d8REST

    Consider that you cannot call uCMDB API from SMAX because it would require a double authentication (bearer authentication, like token) , not supported by SMAX (only basic authentication is supported). Then the only chance you have is to call ucmdb-browser (through d8REST).

    My colleague Federico prepared the REST methods ucmdb-browser side.

    Let me know if you need more support  so I can ask Federico.

    Roberto

    P.S.: Consider that in few month an on-the-fly integration between SMAX and uCMDB should be ready and then everything will change.