Idea ID: 2684531

Tags (hashtag) or lables functionality in objects

Status : Delivered
over 1 year ago

Users who have rights to edit object (incident, interaction, custom objects) can tag any record with hashtags (like web-site tags). hashtags are located in records, records can be found by the tag. When user start typing, suggestion box will appear. Suggestion box displays most used tags by assigment groups, wich current operator is part of.