Idea ID: 1625914

The Send Mail action needs to be recorded as part of the record it was sent from

Status : Under Consideration
Under Consideration
See status update history
over 3 years ago

Briefly describe your idea
Manual notifications sent from a record using the Send Mail option need to be recorded as part of the history of a record

Why is this important, when it would it be used
This is needed in order to have a complete view of the communication for that record.

If you were designing the solution, how would  you do it?
Add an entry to the Discussions/Comments when the 'Send Mail' option is used.