Idea ID: 2760337

Unauthorized Changes in SMAX

Status : Waiting for Votes
over 1 year ago

Enable Unauthorized "unplanned" Changes detection in SMAX, this was a enabled in Classic SM through the integration with UCMDB


Now SMAX doesn't offer such capability which should be available to complete the Control Cycle over change management process and benefit from the integration with UCMDB and UD


This shouldn't be an idea since it was a feature in SM and was not moved/studied during SMAX Product Design, this is a requirement for an existing customer using SM and moving to SMAX


  • We plan in our SMAX installation a solution to integrate a check in the uCMDB upload.

    1.) if a change exists
    2.) this "change" is defined as accepted exception (based on a exception list)

    All negative results should be created as report (expot) for the change manager to check the findings.

    Perhaps this could be idea for a integrated solution in SMAX 

  • Thank you for sharing your idea! It’s open for comments and kudos, and we’re looking forward to input from the community. Once there is enough community traction, it will be further reviewed by the product team.