Idea ID: 1646842

WCAG AA compliance for the Portal and Service Manager

Status : Under Consideration
Under Consideration
See status update history
over 3 years ago

We require WCAG AA compliance for the Portal and Service Manager.


  •  yes, this is something planned in 2020

  • Is there any updated information regarding the compliance with WCAG 2.1? Has the SMA suite been scheduled for WCAG 2.1 compliance certification?

  • In 201911 release, we supported 2 additional WCAG Level A criteria in Service Portal:

    • 2.2.1 Timing Adjustable (Level A)
    • 2.4.1 Bypass Blocks (Level A)

    We will continue to improve the criteria marked as partially support.

  • Hello!

    Would this kind of report be great be available to public? This is how the competitors do and I personally see no point of hiding the information behind Micro Focus personnel.


  • in 201905 we made some good improvement on WCAG support, including:

    The accessibility of the Service Portal is enhanced to improve the usability for all users:

    • Enhance keyboard navigation with consistent and meaningful sequence
    • Enhance labels, instructions and relationships for better screen reader support

    We will continue to improve WCAG in SMAX and SMA-SM, suggest you check with your account to request the latest WCAG report for reference.