DISABLED LOCKED RULE? applyRequestSmartTicketSuggest is not a good rule microfocus


is there anyway to disable this rule "applyRequestSmartTicketSuggest"?

its located in the Request -> after applying updates



This is very bad design..., many customers i work with prefer to leave the offering blank in many cases. Especially with the email integration.

Is there a application setting I can turn off or you need to patch this ASAP...