As per my understanding, SMAX stores time in UTC & when user retrieves the record, it show as per browser local date & time.
But I am facing problem where the creation time is showing 3 hrs. ahead of my local time. example
I created a ticket at 11 Jan 2022 2:00:00 PM as per my laptop timings whereas in ticket its showing 11 Jan 2022 5:00:00 PM.
I am in IST time zone. I also verified browser time in chrome under settings>>system but nothing exists there.
I also tried in different browser like IE & Edge still the same. Need your inputs to fix the same.