phase transition fail to execute

Hello team.

I have encounter a challenge on smax automatic phase transition are not working once request has been approved or denied.

rule were working fine before but now their not working

below are business rule implemented  before.

  • Approved rule

${entity.TaskPlanForUserDepartmentApproval_GL47NZ4BV.ExecutionPlanCompletionCode == 'Success'}

${(entity.CurrentTaskPlanStatus == null || entity.CurrentTaskPlanStatus == 'Success')}
  • denied rule
${entity.TaskPlanForUserDepartmentApproval_GL47NZ4BV.ExecutionPlanCompletionCode == 'Failed'}
${(entity.CurrentTaskPlanStatus == null || entity.CurrentTaskPlanStatus == 'Failed')}
Please advise what cause the rule to stop working.
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