Customer Story: Sopra Steria delights clients with AI-enabled service management from Micro Focus SMAX


Technology solution provider Sopra Steria champions digital transformation to the cloud, but a key feature in its ‘ITSM as a Service’ solution often resulted in costly client ecosystem integration issues. Wanting to leverage AI, Sopra Steria deployed Micro Focus SMAX. Clients were delighted with time and cost savings from out-of-the­-box SMAX migration-streamlining functionality, and by SMAX’s easy scalability and innovative ITSM suite modules. Leveraging Agile Service Delivery, SMAX also guarantees that Sopra Steria always has the latest features to take full advantage of AI and analytics capabilities.

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Raquel Winkler
Micro Focus Community Manager
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