please anyone help us on the above query?

Hi,

Who has provided this HotFix you, NNMi Support ?

I think you have to register a Support Case because the error can be very specific to the Hot Fix. 

regards,
Gedas

Hello,

I have not seen that exact message before, but when installing a hotfix on an iSPI you have to add the product specific option, for example, “-s TRFM” for Master or “-s TRFL” for Leaf. Can you try your Hotfix install again like below and see if that works, please?

./nmshotfix.ovpl -s TRFM -i /opt/TrafficPatch/Hotfix-TRFM-2021.05-CORE-20220502.zip

Hi Irwin,

Thank you for your response.

As suggested, we have tried by using the below command. But still throwing error, please check on the below error and help us if there are any solutions.

[root@NNMMCN001 support]# ./nmshotfix.ovpl -s TRFM -i /opt/TrafficPatch/Hotfix-TRFM-2021.05-CORE-20220502.zip
Can't locate String/CRC/Cksum.pm in @INC (you may need to install the String::CRC::Cksum module) (@INC contains: /opt/OV/nonOV/perl/a/lib/site_perl/5.32.0/x86_64-linux-thread-multi /opt/OV/nonOV/perl/a/lib/site_perl/5.32.0 /opt/OV/nonOV/perl/a/lib/5.32.0/x86_64-linux-thread-multi /opt/OV/nonOV/perl/a/lib/5.32.0 /opt/OV/nonOV/perl/a/lib/site_perl/5.32.0/x86_64-linux-thread-multi /opt/OV/nonOV/perl/a/lib/site_perl/5.32.0 /opt/OV/nonOV/perl/a/lib/site_perl) at ./nmshotfix.ovpl line 113.
BEGIN failed--compilation aborted at ./nmshotfix.ovpl line 113.
[root@NNMMCN001 support]#

Probably you have different perl versions installed on system. Best would be to open a support case otherwise you may need to check where perl runtime is pointing and might be lacking either the CRC module or even CPAN module path.

I agree it would be best to open a support case on this to get this properly addressed, since there seem to be missing or misplaced Perl modules.

I did get nmshotfix.ovpl to run on Traffic Master by copying one module from NNMi and another from the newconfig directory but it would be best to get a properly tested solution from Support.

scp -r <NNMI_SERVER>:/opt/OV/nonOV/perl/a/lib/site_perl/String/ /opt/OV/nonOV/perl/a/lib/site_perl/

cp /opt/OV/newconfig/traffic-master/OVPGvars.pm /opt/OV/nonOV/perl/a/lib/site_perl/