Using a flow trigger script, has anyone found a clean way of enriching NNMi incidents with flow data without the incident been registered


For most flows, what we are doing is letting NNMi or NA detect incidents such as threshold violations, config changes, etc... and then have NNMi trigger a flow when the incident turns to the "registered" lifecycle with an action through a script, the limitation is that when these flows collect/generate data, then enrich the NNMi incident with that data, that incident has already been forwarded to other tools.

Our workaround for the above is to create a whole new trap with the original data plus the data from the flow.

Has anyone found a clean way of using OO flow data to enrich NNMi/OpsBridge incidents in one go, have only the original incident with all the enriched data?


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