Using a flow trigger script, has anyone found a clean way of enriching NNMi incidents with flow data without the incident been registered

0 Likes

For most flows, what we are doing is letting NNMi or NA detect incidents such as threshold violations, config changes, etc... and then have NNMi trigger a flow when the incident turns to the "registered" lifecycle with an action through a script, the limitation is that when these flows collect/generate data, then enrich the NNMi incident with that data, that incident has already been forwarded to other tools.

Our workaround for the above is to create a whole new trap with the original data plus the data from the flow.

Has anyone found a clean way of using OO flow data to enrich NNMi/OpsBridge incidents in one go, have only the original incident with all the enriched data?

Labels:

Events
How To-Best Practice
Support Tips/Knowledge Docs
Comment List
Related
Recommended