OA Installation IPv6/IPv4 Address is not configured

Hello, 

I'm trying to install OA 12.20 on a Windows server but the requirements keep failing for "Check if the IPv6/IPv4 address is configured". I've already checked on my network configurations and the IP seems alright considering I've already installed SiteScope 2023, tried with OA 12.24 and got the same.

Can someone enlight me on how to check the IP Adress config referred on the error?

Some screenshots of the errors and output:

oainstall.log:

Thank you beforehand.

Parents Reply
  • Hello Misaq, duncan,

    Thank you a lot for taking your time to check this question, I checked the ValidateSetup.vbs script and indeed, it seems to validate through the output of "ipconfig /all" if the IPs are registered. I already went through the troubleshooting guide to no avail, sadly.

    Duncan, I ran netsh interface ipv6 show address on the server and this is the output:

    Interfaz 1: Loopback Pseudo-Interface 1

    Tipo direc. Estado DAD Vigencia válida Vigencia pref. Dirección
    ----------- ----------- --------------- -------------- ------------------------
    Otros Preferido infinite infinite ::1

    Interfaz 12: Ethernet

    Tipo direc. Estado DAD Vigencia válida Vigencia pref. Dirección
    ----------- ----------- --------------- -------------- ------------------------
    Otros Preferido infinite infinite fe80::700e:3d1f:8c32:f926%12

    The IPv4 as well as the IPv6 are seen in the ipconfig output

    The only output on %TEMP%oainstall is the next: 

    Thank you again for your help.

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