We have Operations Bridge - Containerized 24.1 with OPTIC , OBM , BVD ,HSO etc on prem. We recently installed Monitoring Edge 24.1 server on one of customer remote location with AMC,HSO capability 24.1. After installation, Data broker pod got certificate from Containerized OBM successfully. But we don't see the edge UD probe pod register into RTSM. As per logs of UD probe pod we are getting below error. During Edge helm installation, we already provide the server certificate of Operations Bridge. OBM User name (admin) and password we have given into value.yaml file I don't see any documentation related to this. what we are missing here?
helm install edge -n edge -f edge_value_helm.yaml /var/software/monitoring-service-edge-chart/charts/monitoring-service-edge-1.5.0+24.1.0-20.tgz --set-file "caCertificates.extucmdb\.crt"=/home/software/OpsBridgeSuiteCerts/OpsBridgeSuite-CERT-CA.crt --set-file "caCertificates.obm-ca\.crt"=/home/software/OpsBridgeSuiteCerts/OpsBridgeSuite-CERT-CA.crt
jvm 1 | <2024-06-16 11:35:51,492> 1673461 [INFO ] [ProbeGW Task Results Sender] (DiscoveryClient.java:1142) - Send object amount:{ProbeGW_Topology_Task_=7},size:5458[Byte]
jvm 1 | <2024-06-16 11:35:51,625> 1673594 [ERROR] [ProbeGW Task Results Sender] (TaskResultsSenderThread.java:337) - Failed sending results to the server, will retry later
jvm 1 | java.util.concurrent.ExecutionException: java.lang.RuntimeException: The request requires user authentication.
jvm 1 | at java.util.concurrent.FutureTask.report(FutureTask.java:122) ~[?:1.8.0_382]
jvm 1 | at java.util.concurrent.FutureTask.get(FutureTask.java:192) ~[?:1.8.0_382]
jvm 1 | at com.hp.ucmdb.discovery.library.communication.client.DiscoveryClient.sendResultsToServer(DiscoveryClient.java:1171) ~[discovery-library.jar:11.7.2.9]
jvm 1 | at com.hp.ucmdb.discovery.library.results.sending.TaskResultsSenderThread.sendToServer(TaskResultsSenderThread.java:716) ~[discovery-library.jar:11.7.2.9]
jvm 1 | at com.hp.ucmdb.discovery.library.results.sending.TaskResultsSenderThread.processTaskResults(TaskResultsSenderThread.java:249) [discovery-library.jar:11.7.2.9]
jvm 1 | at com.hp.ucmdb.discovery.library.results.sending.TaskResultsSenderThread.run(TaskResultsSenderThread.java:186) [discovery-library.jar:11.7.2.9]
jvm 1 | Caused by: java.lang.RuntimeException: The request requires user authentication.
jvm 1 | at com.hp.ucmdb.discovery.library.communication.client.DiscoveryClient.makeRequest(DiscoveryClient.java:551) ~[discovery-library.jar:11.7.2.9]
jvm 1 | at com.hp.ucmdb.discovery.library.communication.client.DiscoveryClient.makeRequest(DiscoveryClient.java:512) ~[discovery-library.jar:11.7.2.9]
jvm 1 | at com.hp.ucmdb.discovery.library.communication.client.DiscoveryClient.makeRequest(DiscoveryClient.java:505) ~[discovery-library.jar:11.7.2.9]
jvm 1 | at com.hp.ucmdb.discovery.library.communication.client.MakeRequestCallable.call(MakeRequestCallable.java:42) ~[discovery-library.jar:11.7.2.9]
jvm 1 | at com.hp.ucmdb.discovery.library.communication.client.MakeRequestCallable.call(MakeRequestCallable.java:21) ~[discovery-library.jar:11.7.2.9]
jvm 1 | at java.util.concurrent.FutureTask.run(FutureTask.java:266) ~[?:1.8.0_382]
jvm 1 | at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) ~[?:1.8.0_382]
jvm 1 | at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) ~[?:1.8.0_382]
jvm 1 | at java.lang.Thread.run(Thread.java:750) ~[?:1.8.0_382]
value.yaml file [few line only and remove the actual OBM hostname]: