how do I filter certain events for users with operator role?

Hello,

we have users with operator rol wich can see all events in OBM as the act as level 1 support.  but now we have a project for which the information is quite restricted and operators cannot see certain events.

The problem is for this Operations Agents events:

- out of the box events --> show be seen but level one operators

- for those agents, events coming from Measurement Threshold policy with category say "HIDDEN" should not be seen for those users.

How could his be done ? using event filters in the Dasboard associated to this Level One Support Rol? if this is correct, how could be this filter fixed to the user page?

Thanks for your help.

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  • Verified Answer

    0  

    Hello Marta,

    You could achieve this via permissions in the user role.

    You can define which event category a user is allowed for unassigned events.

    Unfortunately to hide one, you will need to explicitely select all other categories (and make sure you add new categories when they come up).

    Best regards,

    Tobias

Reply
  • Verified Answer

    0  

    Hello Marta,

    You could achieve this via permissions in the user role.

    You can define which event category a user is allowed for unassigned events.

    Unfortunately to hide one, you will need to explicitely select all other categories (and make sure you add new categories when they come up).

    Best regards,

    Tobias

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