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BSM 9.10: Error when trying to log into BSM

MigrationDeletedUser

Hello,  

 

I am getting the below error from IIS.   I have checked everything on the Microsoft website for the article on this error. 

 

HTTP Error 500.0 - Internal Server Error Calling LoadLibraryEx on ISAPI filter "I:\HPBSM\bin\IIS\isapi_redirect.dll" failed

 

Does anyone have a clue as to hpow to resovle this or seen this with BSM 9.10 and IIS 7.5?

 

Any information greatly appreciated.

 

Thanks.

Parents
  • 0

    Check the handlers for the IIS.

    Also mention what handlers are enabled currently for the website.

     

    Regards,

    kumaran dp

  • 0 in reply to 
    Hi Kumaran,

    Ensure the ID with which your BSM service is running is having admin rights on GW & DPS server.

    First stop BSM Service. Then run <BAC_install_dir>\dat\iisremoveconfig.bat and then again
    <BAC_install_dir>\dat\iisconfig.bat. It should fix the issue.
  • 0 in reply to 

    Hello Parkar and Rajasekhar,

     

    I performed the above requested steps and still I ge tthe same error.

     

     

    HTTP Error 500.0 - Internal Server Error Calling LoadLibraryEx on ISAPI filter "I:\HPBSM\bin\IIS\isapi_redirect.dll" failed

     

     

    I also cleared my cache and still get same error.

     

    Im running IIS 7.5

     

    Anything else I cna check or any ideas on how to resolve this?

     

    Thanks in advance.

  • 0 in reply to 

    Make sure you have all the IIS7 roles installed

    Here is all the IIS7 roles required for BSM:

    ISAPI Extensions; ISAPI Filters; IIS Management Scripts and Tools.

     

    Danny Wang

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