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BSM 9.10: Error when trying to log into BSM



I am getting the below error from IIS.   I have checked everything on the Microsoft website for the article on this error. 


HTTP Error 500.0 - Internal Server Error Calling LoadLibraryEx on ISAPI filter "I:\HPBSM\bin\IIS\isapi_redirect.dll" failed


Does anyone have a clue as to hpow to resovle this or seen this with BSM 9.10 and IIS 7.5?


Any information greatly appreciated.



Parents Reply
  • Can you attach the supervisor log to see where it is having an issue. Also check that IIS is running without any issue. You can check System/Application event logs to see if IIS is starting fine when you try to restart IIS service. If it seems to that IIS is corrupted, you can stop BSM service and re-install IIS and then run the above config mentioned.

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