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BSM 9.10: Error when trying to log into BSM



I am getting the below error from IIS.   I have checked everything on the Microsoft website for the article on this error. 


HTTP Error 500.0 - Internal Server Error Calling LoadLibraryEx on ISAPI filter "I:\HPBSM\bin\IIS\isapi_redirect.dll" failed


Does anyone have a clue as to hpow to resovle this or seen this with BSM 9.10 and IIS 7.5?


Any information greatly appreciated.



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  • Are you using OutOftheBox setup or you changed the "default web site"?.

    Also, please check if  full path is used  in IISconfig.bat and IISRemoveConfig.bat? if not, you may open a ticket with HP support.


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