Ops Bridge Version Upgrade

Fresh Features, Stronger AIOps. Welcome to OpenText™ Operations Bridge 24.2

Do you frequently feel overwhelmed (and frustrated) by vast volumes of data that can’t help you proactively remediate problems? If so, you’re not alone. That’s why, with every new release of Operations Bridge, we add AIOps and observability capabilities.

Here are some key features and capabilities from recent releases that you won’t want to be without: 

• ITOM Aviator – turn junior admins into expert troubleshooters with GenAI in Operations Bridge
• Unlock OpenTelemetry application insights with Application Observability
• Improved TCO—thanks to a smaller on-premises footprint for Operations Bridge – SaaS.
• More deployment choices than ever before with OpenText Private Cloud

Gain observability with an AIOps platform that your organization requires for effective operations service delivery.

Access our resources for everything you need to upgrade Operations Bridge.

Support

Master your upgrade with the right Support

Maybe you’re handling the upgrade on your own but want a little help. Contact our Customer Support team by chat, phone, or service requests. You can also access the Operations Bridge documentation, support forums, patch downloads, and more. 

Need some reinforcements? Our Premium Support plan enhances your OpenText Support with ongoing problem resolution, technical guidance, and strategic support—all from a team of named and dedicated software experts and account managers.

Or if you just need some short-term support, OpenText Flexible Credits give you access to upgrade resources, on-site troubleshooting, assessments, and even e-learning.

Contact our Support Representatives to find out how we can support you.

Support

Professional Services

Leave the upgrades to Professional Services 

We know you want the latest product innovations but might not want to spend time on upgrades. You might even be considering moving your solution to the Cloud or SaaS. 

With Value+ Management Services you’ll never have to worry about upgrades again.  

The benefits of the Value+ outcome approach include:

Retain control:

You’re driving the car with a team of experts to back you.

Reduce risk:

Working with our knowledgeable experts minimizes the risk of getting stuck or lost.

Accelerate outcomes:

We make achieving your goals a priority, so you reach your destination as quickly as possible.

Free up resources:

Where resources are a challenge, Value+ can augment your staff, or even take on tasks all together.

Flexibility through agility:

Building and delivering from a backlog provides frictionless changes. Reduced paperwork and rapid pivots make addressing your evolving needs easy.

Innovation:

Leverage experience gained from thousands of expert upgrades.

Explore new and creative avenues for progress through our innovation’s streams.

Contact us today for a personalized discussion. 

Upgrade with the specialists at the source

If you want to take one step at a time, you can involve our Professional Services specialists. They will collaborate with you to:

• Understand and define the scope and benefits of your OpsBridge upgrade to the latest version. 
• Validate architecture, configuration, and integrations.
• Define the upgrade strategy and effort required.

Beyond the planning and assessment phase, we can help you execute the upgrade procedure and manage the long-term maintenance of your environment. 

Let us help you with your Operations Bridge upgrade, for your on-premises installation or Operations Bridge – SaaS. Contact us for a personalized discussion about your environment.