I have a customer who wants to create multiple BPM alerts in APM. The alerts are configured with different measurements/transactions even though they are sent to the same receipient groups. The customer wants to use different email templates depending on the transactions are selected. The body of the template contains information regarding the transactions.
The issue is that every time we change the email template for a receipient group, it changes the email template of the group used in other alerts. Have anyone seen this problem or is there a way to configure a different email template per BPM alert? Thanks.