HP BAC 8.07 -- pdf reports arent aligned properly.

Hi All,

 

the pdf reports( manually generated and scheduled reports) are not aligned properly. please find a sample report attached.

 

please suggest me how i can fix this.

 

Thanks,

Mallesh

resman.pdf

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  • Dear Mallesh,

     

    Please refer the attached document to customize the reports. Please let us know if this helps.

     

     

     

    Adapting.doc
  • Configuration default files make this happen if the table has too many columns

     

    Pl try below

     

    Edit the file
    <HPBAC>/AppServer/webapps/site.war/WEB-INF/rfw/conf/applications/eum-presentation.xml

    Please change in this file for the whole list of tags that have an attribute like
     presentation-model-name="*_table"
    and have the children
     <property key="properties.paging" value="true" />

    for
    <properties-set key="properties">
    <property key="paging" value="false" />
    <property key="maxColumnsPF" value="7" />
    </properties-set>

    An example to ilustrate this:

    OLD VALUE:
    <component report-id="rum_page_summary" presentation-model-name="rum_page_summary_general_table">
    <property key="properties.paging" value="true" />
    </component>

    NEW VALUE:
    <component report-id="rum_page_summary" presentation-model-name="rum_page_summary_general_table">
    <properties-set key="properties">
    <property key="paging" value="false" />
    <property key="maxColumnsPF" value="7" />
    </properties-set>

     

    Pl revert if u faced any issue

  • Hi,

     

    I am facing the same issue.  I tried updating E:\HPBAC\AppServer\webapps\site.war\WEB-INF\rfw\conf\internal\rfw-presentation.xml.

     

    It did not help, Please see below my EUM-presentation.xml.

     

    would you be able to make the changes. I was not able to find the parameters

     

    thanking you in advance

     

  • Hi,

     

    I am facing the same issue.  I tried updating E:\HPBAC\AppServer\webapps\site.war\WEB-INF\rfw\conf\internal\rfw-presentation.xml.

     

    It did not help, Please see below my EUM-presentation.xml.

     

    would you be able to make the changes. I was not able to find the parameters

     

    thanking you in advance

     

  • Hi,

     

    I am facing the same issue.  I tried updating E:\HPBAC\AppServer\webapps\site.war\WEB-INF\rfw\conf\internal\rfw-presentation.xml.

     

    It did not help, Please see below my EUM-presentation.xml.

     

    would you be able to make the changes. I was not able to find the parameters

     

    thanking you in advance

     

  • have u restarted the services after doing the changes ?
  • Hi Guys,

     

    This is the reply i got from HP support. they say its a limitation and cant do anything about it. i dont understand if they have known this issue why havent they done something about it.

     

     

    I did an internal research and this issue is already reported to R&D for this version. This is caused for a third party code. This is a known limitation with PDF reports.

     

    You can see the progress of the ER that R&D is working related to this in the following link

     

    http://support.openview.hp.com/selfsolve/document/LID/QCCR1I57827

     

    If you can see this kind of issues is because a third party code that BSM use for export pdf reports. From BSM there is no way to change the font size of pdf reports, it is a known limitation. As work around you can try to export the pdf reports to Word and then edit the tables and later exported again to pdf.

     

    The third party code is called “IceBrowser”. Unfortunately, the only work around is used other formats like xls or html. everything related with reports are located in the Gateway

     

    Thanks,

    Mallesh