Need information on BPM or RUM

Hi Team,

 

 We are creating a new environment and we are not sure which one to use (BPM or RUM) for monitoring synthetic transaction.Could you please sugget whether we can use both.We are using BSM 9.24 for installation.I worked on BPM but not on RUM.Please suggest.

 

Thanks and Regards,

Nandu.

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  •  

    Hi,

     

    Ideally, use both if you can for more detailed monitoring.

     

    RUM can give you the ability to monitor key parts of applications that you can't easily do with BPM (e.g. commit transactions, such as make a purchase, - you may not want 100s of those transactions generated from BPM scripts in a production environment).  RUM can also give you detailed information on end users such as browser/device type etc. which you can group in reports.

     

    However, RUM works by analysing network traffic generated from real user activity, so it only works when the applications are in use.  For example, If you only have RUM on a Business Application used by the users between 09:00 - 18:00, and an incident occurs at 07:00, RUM won't pick up the problem until around 09:00, but BPM scripts would enabling support teams to be alerted ASAP - meaning the problem could get fixed before there is a user impact.

     

    Regards,

    Tim

     

     

Reply
  •  

    Hi,

     

    Ideally, use both if you can for more detailed monitoring.

     

    RUM can give you the ability to monitor key parts of applications that you can't easily do with BPM (e.g. commit transactions, such as make a purchase, - you may not want 100s of those transactions generated from BPM scripts in a production environment).  RUM can also give you detailed information on end users such as browser/device type etc. which you can group in reports.

     

    However, RUM works by analysing network traffic generated from real user activity, so it only works when the applications are in use.  For example, If you only have RUM on a Business Application used by the users between 09:00 - 18:00, and an incident occurs at 07:00, RUM won't pick up the problem until around 09:00, but BPM scripts would enabling support teams to be alerted ASAP - meaning the problem could get fixed before there is a user impact.

     

    Regards,

    Tim

     

     

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