OBM2020.10 Policy default option not present

Hi Team,

We have OBM 2020.10 installed on Windows Server.

Policy handling in OBM 2020.10 is very difficult. Basic function which are present in earlier version is not present in this version .

I need to customize policy event by adding OM attribute like application ,object which helps me to create ticket to proper assignment group in ticketing tool.

Can Someone help please . Its urgent one.