BSM 9.21 topview does not work from local server even after installing latest java

Hi,

I am using Windows 2008 R2 Standard for the single BSM server 9.21 (latest patch installed)

 

When I try to access the topview page, the topview does not load and all I can see is a red X.

 

I tried to install /uninstall java but it still does not work..

 

any ideas?