Status Summary: Internal error: java.lang.IllegalStateException: Timer already cancelled.

We got the following error on Sitescope

 

Status Summary: Internal error: java.lang.IllegalStateException: Timer already cancelled.

 

can someone help on this

Parents
  • Hello Arjun,

     

    This issue occurs when database query monitor was configured with "Use connection pool" option marked (default). Sitescope shows up in the summary field the error below:


    Status Summary: Internal error: java.lang.IllegalStateException: Timer already cancelled.


    I found out in knowledge base the document KM893211 with this message error but the behavior and
    solution suggest the issue is related to slow queries. If is your case, you should increase time in monitor.

     

    If not, there are two workarounds for this incident:


    - Unmark "Use connection pool" option;


    - Set "Physically close if idle connection count exceeds:" field to 0, keeping "Use connection pool" option
    marked.

     

     

    HTH,

     

    Paulo

Reply
  • Hello Arjun,

     

    This issue occurs when database query monitor was configured with "Use connection pool" option marked (default). Sitescope shows up in the summary field the error below:


    Status Summary: Internal error: java.lang.IllegalStateException: Timer already cancelled.


    I found out in knowledge base the document KM893211 with this message error but the behavior and
    solution suggest the issue is related to slow queries. If is your case, you should increase time in monitor.

     

    If not, there are two workarounds for this incident:


    - Unmark "Use connection pool" option;


    - Set "Physically close if idle connection count exceeds:" field to 0, keeping "Use connection pool" option
    marked.

     

     

    HTH,

     

    Paulo

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