In BSM PDF report not getting extracted
It shows cross on all graphs
Known issue please see : http://support.openview.hp.com/selfsolve/document/LID/QCCR1I65635
please edit on GW server"HPBSM\AppServer\webapps\site.war\WEB-INF\rfw\conf\applications\sam-presentation.xml"
look for "FLEX" change this to "Flex". After that restart BSM GW server.
Let me know if the problem continues.