In BSM PDF report not getting extracted
It shows cross on all graphs
Known issue please see : http://support.openview.hp.com/selfsolve/document/LID/QCCR1I65635
please edit on GW server"HPBSM\AppServer\webapps\site.war\WEB-INF\rfw\conf\applications\sam-presentation.xml"
look for "FLEX" change this to "Flex". After that restart BSM GW server.
Let me know if the problem continues.
i found the same error:
2013-09-18 13:29:05,844 [ajp-0.0.0.0-8009-6] (CustomizationService.java:194) ERROR - MERQ-120201: Failed to set customization property
Caused by: java.lang.IllegalArgumentException: Illegal RenderingTechnology: FLEX
I suggest to open a support case. You can try another browser, but i think the issue remains.
Please mention, in the support case: