I am using OMW version 9.
I am building service tree and i use serverity for propagation rules, it's well.
But i want the service tree to reflect based on type of alerts.
Example: server down is also critcal alert and CPU hight is also critical alert. I want parent group to reflect as critical only when my child group server is down and not when there is a critical CPU alert.
Anyone has experienced about this, please help me.