Unable to modify the user/user role permission, enable disable monitors in Sitescope

Hi All

we are having issue in one of our sitescope servers regarding editing permission of the users using admin account.

I loged into the sitescope using administrator account and wanted to modify one of the user roles. But the option is greyed out even for the administrator to do that modification. even we cannot change/modify admin account itself.


 We cannot enable, disable monitors, modify the alerts etc. Even admin doesn't have that permission to do those changes.


could you please help in resolving this issue. 


Thanks and Regards,




P.S. This post has been split off from other thread. - Hp Forum Moderator