query on Downtime

Hello Experts,

Is it possible to create a DT for a related CI ?

say for eg : VCenter forwards ESX alerts to NNMi from there NNMI forwards to BSM. In alerts if i make Related CI as ESX node. Is it possible to create DT for ESX ?

Thanks in advance


  • Yes, it's possible. Downtimes in BSM can be created for CIs of type Node and its subtypes. ESX server in RTSM is represented as VMware ESX Server CIT that is a subtype of Node CIT (Node -> Computer -> VMware ESX Server). Of course, you must have a corresponding CI in RTSM representing an ESX server in order to be able to create a downtime for it.