We have put an application into monitoring using HPRUM. But we are not getting any data for the application in below two reports
- Session Analyzer
- Session Summary
Error that we recieve while generating these reports are as below
"'There was a problem in retrieving data from the RUM engines""
Please note that rest all reports(RUM tier summary, RUM Action summary, RUM Transaction summary) reports are having their respective data available.
Please help in knowing how we can resolve this issue
Thanks & Regards