SiS Oracle DB Monitor

I am trying to create a SiS Oracle DB monitor.

I am able to use the Database Connection Tool sucessfully.

 

However when I try and get the counters I get the following:

 

Error Code: 31008: Error Description: Error getting counters : unable to retrieve the counters

 

I suspect that the credentials I am using is only sufficient enough to connect to the DB but not get the counters.

 

The help states:

 

The user specified in the Credentials section must be granted the permission to access System tablespace

 

But my DBA states that doesn't tell him enough to know what permissions to give my credentials.

 

Does anyone have more information I can pass along to my DBA to setup my credentials properly ?

 

Thanks