not able to get data in BSM reports from RUM.

HI All,

we have BSM 9.24 and RUM 9.25 over here,

we have configured  RUM transaction in BSM and configured both BSM and RUM properly as there were no error while doing so.

but still we are getting "no data" in reports in BSM.

Kinldy help on this as this is production setup and its very urgent.

Regrads,

mandarx

Parents Reply Children
  • Hi Mandarx,

    The recommendation is to add IPs and ports to Application Definition after they have been discovered and captured by RUM.

    That will improve RUM Probe performance (especially if you have SSL traffic). So, just in case you will do it, please take Server IP and Port number from real traffic (Session Analysis >> Session Details).

    Best regards, Alexey