EUM Module not getting Displayed

Hello Team,

We have uploaded the BPM license in BSM , Its getting reflected also in the admin-platform page also.

But Admin-EUM is not coming up , I have double checked that EUM is checked on the server deployment Page also .

I have restarted my BSM Servers & have done DB Connect also , but still its not refleting my BSM build is :

BSM 9.25.361 build 648


Can somebody suggest what is wrong here ?





Parents Reply
  • Hi Ashish,

    Check Admin / Platform / Infrastructure Settings / Manage Profile Databases - do you have a profile database, and is it marked as default?  A profile database must be marked as default, even if you only have one.

    Do you have a BPM Probe connected to BSM?

    If that doesn't help, can you post a picture of the Server Deployment settings (mask any sensitive data)?