We have integrated Sitescope and OMW with HP BSM 9.23. There are servers which are enrolled in Sitescope with IP address and same servers are enrolled in OMW with hostname.
Due to this two Unix CIs are seen in RTSM one with IP addresss and other with hostname. Because of this whenever we create a Topology map view in BSM we need to include two CIs. Please suggest us the way to merge two CIs into single showing the entire status.
We tried changing the remote server name also in Sitescope from IP address to hostname but hostname CI's monitored by field in RTSM is not updating to Sitescope it shows only OM.