Check the handlers for the IIS.

Also mention what handlers are enabled currently for the website.

Regards,

kumaran dp

Hello Parkar and Rajasekhar,

I performed the above requested steps and still I ge tthe same error.

HTTP Error 500.0 - Internal Server Error Calling LoadLibraryEx on ISAPI filter "I:\HPBSM\bin\IIS\isapi_redirect.dll" failed

I also cleared my cache and still get same error.

Im running IIS 7.5

Anything else I cna check or any ideas on how to resolve this?

Thanks in advance.

Hello Parkar and Rajasekhar,

I performed the above requested steps and still I ge tthe same error.

HTTP Error 500.0 - Internal Server Error Calling LoadLibraryEx on ISAPI filter "I:\HPBSM\bin\IIS\isapi_redirect.dll" failed

I also cleared my cache and still get same error.

Im running IIS 7.5

Anything else I cna check or any ideas on how to resolve this?

Thanks in advance.

Can you attach the supervisor log to see where it is having an issue. Also check that IIS is running without any issue. You can check System/Application event logs to see if IIS is starting fine when you try to restart IIS service. If it seems to that IIS is corrupted, you can stop BSM service and re-install IIS and then run the above config mentioned.

Can you attach the supervisor log to see where it is having an issue. Also check that IIS is running without any issue. You can check System/Application event logs to see if IIS is starting fine when you try to restart IIS service. If it seems to that IIS is corrupted, you can stop BSM service and re-install IIS and then run the above config mentioned.

Can you attach the supervisor log to see where it is having an issue. Also check that IIS is running without any issue. You can check System/Application event logs to see if IIS is starting fine when you try to restart IIS service. If it seems to that IIS is corrupted, you can stop BSM service and re-install IIS and then run the above config mentioned.

Make sure you have all the IIS7 roles installed

Here is all the IIS7 roles required for BSM:

ISAPI Extensions; ISAPI Filters; IIS Management Scripts and Tools.

Danny Wang

Make sure you have all the IIS7 roles installed

Here is all the IIS7 roles required for BSM:

ISAPI Extensions; ISAPI Filters; IIS Management Scripts and Tools.

Danny Wang

Make sure you have all the IIS7 roles installed

Here is all the IIS7 roles required for BSM:

ISAPI Extensions; ISAPI Filters; IIS Management Scripts and Tools.

Danny Wang

Are you using OutOftheBox setup or you changed the "default web site"?.

Also, please check if  full path is used  in IISconfig.bat and IISRemoveConfig.bat? if not, you may open a ticket with HP support.

Rajeskare,

Here are the supervisor log files attached.

Let me know what you find.

Thanks.