Check the handlers for the IIS.

Also mention what handlers are enabled currently for the website.

Regards,

kumaran dp

Rajasekhar,

IIS has not been reinstalled as it has been working prior to BSM isntall.

I ran the batch scripts again and outputs are attahced.

I can see IIS 7 is working fine and says "It works"

No this is not an upgraded environment. This is a new clean install on W2K8 Server.

This is a single server deployment.

Also, I got this error after running the iisconfig.bat script:

I:\HPBSM\dat>iisconfig.bat
log4j:WARN No appenders could be found for logger (com.mercury.infra.utils.logge
r.LogFactory).
log4j:WARN Please initialize the log4j system properly.

Thanks.

Rajasekhar,

IIS has not been reinstalled as it has been working prior to BSM isntall.

I ran the batch scripts again and outputs are attahced.

I can see IIS 7 is working fine and says "It works"

No this is not an upgraded environment. This is a new clean install on W2K8 Server.

This is a single server deployment.

Also, I got this error after running the iisconfig.bat script:

I:\HPBSM\dat>iisconfig.bat
log4j:WARN No appenders could be found for logger (com.mercury.infra.utils.logge
r.LogFactory).
log4j:WARN Please initialize the log4j system properly.

Thanks.

you are getting it works message without topaz

Can you provide screenshot of error you are getting while accessing bsm url ?

I hope you have followed this during initial IIS configuration, if not please stop BSM & do this.

If you are installing on a Microsoft Windows Server 2008 and using the IIS 7.X Web server, you must perform the following procedure:
1 In the Control Panel, select Administrative Tools > Server Manager.
2 Right-click Roles and select Add server role to launch the Add Roles wizard.
3 On the Select Role Services page, select Web Server (IIS) role to install.
If a popup opens with the question Add features required for Web Server (IIS)?, click the Add required features button.
4 Click Next twice.
5 In the Select Role Services panel, select the following roles:
➤ Application Development section: ISAPI Extensions and ISAPI Filters.
➤ Management Tools section: IIS Management Scripts and Tools
6 Click Install.

I hope you have followed this during initial IIS configuration, if not please stop BSM & do this.

If you are installing on a Microsoft Windows Server 2008 and using the IIS 7.X Web server, you must perform the following procedure:
1 In the Control Panel, select Administrative Tools > Server Manager.
2 Right-click Roles and select Add server role to launch the Add Roles wizard.
3 On the Select Role Services page, select Web Server (IIS) role to install.
If a popup opens with the question Add features required for Web Server (IIS)?, click the Add required features button.
4 Click Next twice.
5 In the Select Role Services panel, select the following roles:
➤ Application Development section: ISAPI Extensions and ISAPI Filters.
➤ Management Tools section: IIS Management Scripts and Tools
6 Click Install.

I hope you have followed this during initial IIS configuration, if not please stop BSM & do this.

If you are installing on a Microsoft Windows Server 2008 and using the IIS 7.X Web server, you must perform the following procedure:
1 In the Control Panel, select Administrative Tools > Server Manager.
2 Right-click Roles and select Add server role to launch the Add Roles wizard.
3 On the Select Role Services page, select Web Server (IIS) role to install.
If a popup opens with the question Add features required for Web Server (IIS)?, click the Add required features button.
4 Click Next twice.
5 In the Select Role Services panel, select the following roles:
➤ Application Development section: ISAPI Extensions and ISAPI Filters.
➤ Management Tools section: IIS Management Scripts and Tools
6 Click Install.

Rajasekhar,

I performed steps as you requested.

I have attached the outputs of the IISRemoveConfigNEW and IISConfigNEW.

I also performed a reboot of server afterwards.

Still having the same issue.

Also, Why is the website trying to download files to my computer?

It does this everytime.

Thanks.

Rajasekhar,

I performed steps as you requested.

I have attached the outputs of the IISRemoveConfigNEW and IISConfigNEW.

I also performed a reboot of server afterwards.

Still having the same issue.

Also, Why is the website trying to download files to my computer?

It does this everytime.

Thanks.

Just a quick thought. I hope you are not running both web servers (apache and IIS)

Try the following

1. Using Windows Explorer go to %TOPAZ_HOME%\dat folder.
2. Edit the IISConfig.bat file.
3. Under the IIS7 section make sure the full path to APPCMD is specified:
e.g. %systemroot%\system32\inetsrv\APPCMD
4. Lines 35 - 51 have double quotes (") at the beginning of the line which start "%systemroot%\system32\inetsrv\APPCMD. Remove the double quote (") at the beginning of the each line (line numbers 35 to 51).
5. Save the file.
6. Run: IISConfig.bat
7. Open Internet Explorer and connect to the HP BSM again

--Sujith 

Sujith,

I did as you requested and now I am getting this error:

HTTP Error 500.0 - Internal Server Error Calling LoadLibraryEx on ISAPI filter "I:\HPBSM\bin\ApmApiIsapiFilter.dll" failed

I searched for this file and it is nowhere on my server and not in that directory.

Any ideas?

Thanks.

Sujith,

I did as you requested and now I am getting this error:

HTTP Error 500.0 - Internal Server Error Calling LoadLibraryEx on ISAPI filter "I:\HPBSM\bin\ApmApiIsapiFilter.dll" failed

I searched for this file and it is nowhere on my server and not in that directory.

Any ideas?

Thanks.

Sujith,

I did as you requested and now I am getting this error:

HTTP Error 500.0 - Internal Server Error Calling LoadLibraryEx on ISAPI filter "I:\HPBSM\bin\ApmApiIsapiFilter.dll" failed

I searched for this file and it is nowhere on my server and not in that directory.

Any ideas?

Thanks.

As I know The ApmApiISAPIFilter is a old IIS filter used in IIS 5.x & IIS 6.0. I think, this time IIS reconfig worked fine, but you used OLD IISConfig.bat file can you follow the same guidelines as mentioned by Sujeet (or refer the below link for additional safety precautions) and run the IISConfigRemoveNEW.bat & then IISConfigNEW.bat files.

http://support.openview.hp.com/selfsolve/document/KM1416574

1. Ensure to change the absolute path in 3 files (IISConfigRemove.bat, IISConfigRemoveNEW.bat & IISConfigNEW.bat)

2. First run the remove config for OLD filter by executing IISConfigRemove.bat

3. And then the remove config for NEW filter by executing IISConfigRemoveNEW.bat

4. Then finally run the IISConfigNEW.bat

Make sure to execute all these batch files from Command prompt by admin login to the server. Ensure to stop BSM server before doing this.

After completing the steps, verify that there is only one Jakarta filter in webserver which is the indication that IIS Config executed correctly. If still issue persists, the output from the above three executions help further.

Rajasekhar,

I have attached the outputs of all three IISConfig commands that you requested I run.

It looks like it can not find APPCMD from within scripts.

Also, the Jakarta Filter was not created within the ISAPI Filters area of IIS.

Any ideas?

Thanks.